Privacy Policy

Who are we?

We are ARC Medtech Ltd, our registered office is

What data do we process?

As a data controller, we process only that data which is required for marketing, implementing and supporting the ARC-EMS product.

This typically will include full name, email address, phone number, company name of anyone we are communicating with.

Where do we get data from?

Most of our personal data comes directly from the individuals themselves and is provided in order to request more information or arrange delivery of service. We will at times for marketing purposes research publicly accessible contact information from the Internet and social media in order to contact individuals who we believe may be able to benefit from our services. We do not buy in lists of contact data.

What do we do with personal data?

We only use personal data for the activities involved in marketing, providing and supporting ARC-EMS, which includes:

Our lawful basis

For all of our processing as a controller, our lawful basis is:

Your data – your rights

If you wish to exercise any of the below rights, please do so in writing to:

Right to access

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please contact us in writing.

Right to deletion of data

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. If you make a request for deletion of data, please be aware that there are certain categories of data which we must retain for either legal or organisations policy reasons. Please note that you do not need to request deletion of data if what you want is to prevent any marketing, in that case you simply need to contact us with your request.

Right to lodge a complaint with the supervisory authority

The Information Commissioners Office is responsible for upholding information rights in the UK. If you have a concern about our information rights practices, you can report it to the Information Commissioners Office

On-line via https://ico.org.uk/concerns/

By telephone on 0303 123 1113

In writing to:

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